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We help organisations solve their most challenging reputation, change and engagement problems.

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Reputation

The legal and reputational risks and rewards of social media

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Change Change

Togetherness Index 

We wanted to explore the role communication plays in connecting people. We wanted to know how well communication from a range of sources brings people together. We wanted to know what source and type of communication works. The Togetherness Index provides answers to these questions and more.

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Reputation

Crisis counsel

We partnered with Dr Tony Jaques in a first study of its kind where lawyers were asked about their role in a crisis and how it integrates with professional communicators.

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Infrastructure

Infrastructure

The infrastructure sector often needs to navigate diverse and competing needs. We bring expertise in working with stakeholders at all levels to successfully traverse complicated situations.

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Infrastructure

Most projects begin with public goodwill in mind

There’s a big difference between ticking off a stakeholder survey and realising a vision others want to be part of. Robert Mannion examines how the infrastructure sector can learn from the New Zealand government’s COVID-19 communications approach.

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Featured work

Insight

Avoiding the post pandemic culture chasm

Corporate culture is being tested in new ways
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Insight

Embracing emergent thinking

The rules we built our past success on may no longer apply. A mindset...
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Reputation

Resilience during adversity

Protecting CentrePort's reputation during historic disruption.
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Insight

Six rules from editing the future

Reimagine the future with the benefit of experience
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Insight

Soft skills will prove their worth in pandemic crisis

The value of clear communications
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Insight

Transform with care

The care factor in change and transformation.
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Insight

Communicating during a pandemic

There’s no prescriptive rule book when communicating during a pandemic...
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Insight

Maintaining market confidence through an earnings downgrade

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Insight

Reputation Reality

Getting ahead of the game.
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Insight

Digging deep to secure gas supply

Developing enhanced stakeholder relationships during challenging perio...
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Insight

Reputation Risks

How much value do you place on your reputation?
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Engagement
Engagement

Finding the best way through

Shifting the dial for Australian paper.
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Insight

Are you listening?

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Insight

On yer bike: How one YouTube ad cost Peloton $1 billion in two days

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Bringing fresh perspectives and smart thinking to communication challenges.

Insights from our people

Neil

Neil Green

Founding Partner

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Are you ready for the new Privacy Act?

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Raphael Hilbron

Managing Partner

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A robust media necessary to hold government to account

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JillC

Jill Calder

Partner

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Reputation Reality — getting ahead of the game

Read the full insight by Jill

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Darren Behar

Managing Partner

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The power of the narrative

Read the full insight by Darren

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Angela S

Angela Scaffidi

Managing Partner

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Culture is 'how' we do things

Read the full insight by Angela

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Craig Badings

Partner

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Crisis Counsel: what lawyers truly think of crisis communicators

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Brendon O'Connor

Group Managing Director

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Creating change that sticks

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Jodie Wrigley

Head of Health and Social Change

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The Togetherness Index

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