Challenge
When Western Health moved key health services from Footscray Hospital to Sunshine Hospital in order to expand the range of services it could provide to patients, it was critical to ensure staff and patients knew when the move was occurring and what it would mean for them.
Approach
SenateSHJ was engaged to develop a stakeholder engagement and communication strategy addressing internal and external audiences, designed for implementation by Western Health staff using their brand concept: Moving House.
Outcome
The move was completed successfully and SenateSHJ was asked to work with Western Health on creating a change management framework for the organisation that drew on the learnings from the move.
SenateSHJ has worked with Western Health on a range of communication projects.